Developing Communication skills
This unit will develop the learner’s ability to communicate in a range of situations relevant to their workplace and ensure that those completing it can effectively deliver information in a professional manner across a range of situations.
Hybrid learning – Face to Face in the Advance Training Centre on the 8th January, half day zoom on the 15th and 29th January 2025.
You will cover
- Models of communication
- Forms of communication
- Data protection
Key Skills you will develop
- Ability to evaluate and apply models of communication
- Identify potential barriers to effective communication and apply suitable solutions
- Ability to evaluate the effectiveness of the routes of communication used
- Ability to effectively present information to individuals and groups, in writing and orally, in person and at a distance using technology such as Zoom
- Identify effective communication strategies for a range of different stakeholders
