Developing Communication skills
This unit will develop the learner’s ability to communicate in a range of situations relevant to their workplace and ensure that those completing it can effectively deliver information in a professional manner across a range of situations.
ONLINE ONLY- 4th, 11th and 25th June 2026
This course involves some pre-work whereby you will have to think about some questions relevant to the unit and should take no more than one hour.
You will cover
- Models of communication
- Forms of communication
- Data protection
Key Skills you will develop
- Ability to evaluate and apply models of communication
- Identify potential barriers to effective communication and apply suitable solutions
- Ability to evaluate the effectiveness of the routes of communication used
- Ability to effectively present information to individuals and groups, in writing and orally, in person and at a distance using technology such as Zoom
- Identify effective communication strategies for a range of different stakeholders
Occasionally it is necessary for courses to be cancelled or rescheduled by CLAST. The Course Administrator will send an email to advise you of the cancellation and, if possible, provide a new date for the course. We will endeavour to give at least 4 weeks’ notice prior to the course start date.
